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Frequently asked questions

Updated on 05/01/2023

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Entrance ticket and subscription

  • I lost my subscription, what do I do?

    If your pass is lost or stolen, you can obtain a duplicate for €6.50 by presenting your ID card at the park reception desk.

  • Where can I buy a ticket for the park?

    Apart from our website, you can buy your ticket at the park's cash desk or in one of our partner networks: France Billet, Ticketnet, supermarkets, Social and Economic Committee (CSE), ...

  • What are the prices at the park?

    Check out the park's cashier rates here.

  • I would like to come to the park for two consecutive days, is there a preferential rate??

    There is a 2 consecutive day ticket with a 50% discount on the second day. It is only available at the park's cash desk.

  • How long is my annual pass valid?

    Walibi 2023 passes are valid until 07/01/2024.

  • Are there rates for groups?

    Yes, there are preferential rates for schools, associations and companies:

    • For groups of 20 people or more
    • For PSH groups: from 8 people

    Reservations must be made at least 3 weeks in advance by filling out the "Group outing" form and returning the estimate as well as the signed general sales conditions that will be sent to you.

  • Is it possible to buy a gift card?

    No, at this time we do not offer gift cards.

  • Are there any discounted rates?

    Reduced rates are available for disabled people, pregnant women, students, seniors and the very elderly, upon presentation of a receipt at the park's ticket office.

    In addition, promotional rates may be offered on our website or by various distribution partners as part of one-time promotions, membership programs or company agreements.

  • What is the validity of my ticket?

    The conditions of use of your ticket are indicated on it and vary according to the type of ticket purchased.

  • What payment methods are accepted at the cash desk?

    Here are the different means of payment accepted to buy your tickets at the park's cash desk:

    •     Cash
    •     Credit card
    •     ANCV vacation vouchers, on presentation of an ID card
    •     Kadeos - Cadhoc and Tir Groupé by Sodexo gift vouchers

    Bank cheques and ANCV Connect vacation vouchers are not accepted.