The park offers services to make my visit easier: baby-switch, lockers, automatic cash desk...
park services
Fast Pass
The park offers 2 types of ticket: the 4xPass and the Full Pass.
Available to buy on our website (dated product) or at the park ticket office.
Lockers
You can leave your personal belongings in a locker at the park entrance, for €5.00 (small) or €8.00 (large). Payment by credit card only.
Smart purchase
Make your purchases before 4pm and collect them from the park exit before you leave.
For more information, please ask our store staff.
Lost and found
Go to the park reception desk to fill in a loss report form.
If you think you've lost a personal item in the park after your visit, please write to info-wra@walibi.com, giving your telephone number, the date of your visit, a brief description of the lost item and the last known location.
automatic cash desk
Two automatic cash desks are available in the entrance area of the park to buy your admission ticket, avoiding the queue at the cash desk. Payment by credit card only.
Photo point
There are 6 photo points in the park, located at the exits of the following attractions: Timber, WoodStock Express, Generator, Bambooz River, Coccinelle and Mystic!
They'll give you unforgettable memories of your time on these attractions!
PEOPLE WITH DISABILITIES
Find out more about welcoming people with disabilities on the dedicated page.
Automatic dispenser
It is located between the access control and the main store, and is indicated on the park's map panels and application.
First aid
Visitors can be treated quickly and effectively at the first-aid post opposite Tam Tam Aventure.
Family services
Baby Switch
If your child isn't tall enough for the ride, take the queue as a family and ask the ride operator.
You can take it in turns to ride the attraction without joining the queue, so that your child, who is too small for the entry requirements, is always under the supervision of a responsible adult.
Pregnant women
Admission to Walibi Rhône-Alpes is €20 for pregnant women, upon presentation of proof of pregnancy. For safety reasons, some attractions are closed to expectant mothers. To avoid being refused access to certain attractions, we strongly advise you to read the pictograms at the entrance to each attraction.
Lost children
Lost children are immediately taken to the reception desk at the park entrance. We recommend that you leave your child's contact details with us to avoid any unnecessary fright.
Identification bracelets are available on request on arrival at the park reception desk.
Changing your baby's diaper
At the toilets on the Timber level, opposite the Golden Burger restaurant, the Quartier Vaudou and the entrance esplanade.
Microwaves
Some of our restaurants (Golden Burger, Jazz Sugar Club, Quai 38, Wild Rock Café) are equipped with self-service microwaves, allowing you to reheat food for your infants.
Stroller rental
Strollers are available from the park entrance store (rental €7 + €20 deposit (returned at the end of the day)).
Do you have any questions?
Find out all the frequently asked questions in our FAQ section!