Accessibility Statement
Compagnie des Alpes is committed to making its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.
To this end, it is implementing a strategy and actions detailed in its multi-year accessibility plan, which is currently being drafted.
This accessibility statement applies to the Walibi France website.
COMPLIANCE STATUS
The Walibi France site is partially compliant with WCAG 2.2 level Double-A (AA) due to the non-compliances and derogations listed below.
TEST RESULTS
The compliance audit carried out by Ipedis shows that the compliance rate is 66,67%:
· 22 criteria are met
· 11 criteria are not met
· 22 criteria are not applicable
Non-Accessible Content
The content listed below is not accessible for the following reasons.
Non-compliance
Several items of non-compliance are described in this document, some of which recur over several pages:
· Informative images do not have a relevant textual alternative.
· Decorative images and icons are not ignored by assistive technologies.
· Some fields do not have a programmatically associated label.
· Some form fields are not correctly grouped even though they are related to one another.
· The hierarchy of headings is not relevant on several pages.
· Some pages contain empty <p> elements and successive <br> elements.
· Some lists are not correctly implemented.
· The booking process page restricts zoom on certain devices.
· Some content cannot be dismissed without moving the pointer hover or keyboard focus, obscuring consultation of other elements.
· Some pages do not have a relevant title as the website cannot be identified through it.
· The focus does not always follow a logical path.
· Some textual information is provided in a foreign language, with no language indication in the code.
· A change of context is initiated when selecting filters on a page.
· Users do not get suggestions on how to resolve errors for some specific form fields.
· Some components do not have an accessible name.
· Some components are not accessible to assistive technologies.
Establishment of this accessibility statement
This accessibility statement was established on 18/08/2025, and updated on the 05/03/2026.
Technologies used for the creation of the website:
· HTML5
· CSS
· JavaScript
The tests of the web pages were performed with the following combinations of user agents and screen readers:
● NVDA with Google Chrome
The following tools were used in the evaluation:
· Web Developer Toolbar
· WCAG - Contrast checker
· Taba11y
· axe DevTools - Web Accessibility Testing
· Assistant RGAA
· Tanaguru
· InspecteurA11y
· Headings Map
· PDF Accessibility Checker (PAC) 2024
Pages of the site having been the subject of the verification of conformity:
· Accueil
· Mention-légales
· Accessibilité
· Recherche
· Contact
· FAQ
· Nos offres
· Découvrir le parc
· Attractions
· Notre histoire
· Calendrier
· Mystic
· Parcours réservation
FEEDBACK AND CONTACT
If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.
Contact the communication department of Compagnie des Alpes at the following email address: communication@entreprise.fr
RECOURSE OPTIONS
This procedure should be used in the following situation:
You have reported an accessibility issue to the website administrator that prevents you from accessing content or one of the portal’s services, and you have not received a satisfactory response.
● Write a message to the Defender of Rights
● Contact the local representative of the Defender of Rights in your region
● Send a letter by post (free of charge, no stamp required) to the following address: Defender of Rights Libre réponse 71120 75342 Paris CEDEX 07 France